Your reliable partner in finding the best property investments.


Minimum Qualifications and Experience

  • Graduate of Communication Arts or any business course
  • Excellent communication (oral and written) skills
  • Organized and systematic
  • Flexible and can work under extreme pressure
  • Very good interpersonal skills
  • With excellent customer service skills
  • Adept in computer applications

Job Description

  • Handles phone calls and personal inquiries of buyers, customers, and sales representatives
  • Responds to customer's queries via phone and written correspondence
  • Coordinates and endorses buyers/clients' and sales representative's concerns with various departments
  • Records and monitors complaints until they are being addressed by the department concerned
  • Prepares and submits customer service report and status of complaints
  • Ensures that clients’ needs are met by responding quickly and efficiently to their requests and concerns
  • Keep current of changes regarding interest rate, policies and procedures, projects and services by reading various bulletins, memorandums, office visits to (Company) and JV, and training sessions
  • Performs various back office duties such as filing, compiling logs, and client mail transactions and research as needed
  • Provide immediate response on the following:
    • Availability of lots (lot status)
    • Re-opened lots
    • Project updates (new projects)
    • Project location
    • Project development
    • Payment terms per project
    • Payment stage of buyer
    • Account status of buyer (cancelled, back-out, issued with notices)
    • Process on lot transfers and transfer of rights
    • Promos/events
    • Status of documents (legal papers), official receipts, etc.​
  • Handles sales conflicts and provide recommendation for sales awarding
  • Performs other tasks that may be assigned from time to time.


Job Type: Full-time